Agile Foundations
for Microsoft Business Applications
Can your business applications team become more agile?
The Agile Foundations for Microsoft Business Apps course is ideal if you are interesting in learning about agile software development and how business apps projects can benefit from an agile approach.
After taking this course, you'll understand the history of agile software development, and it's values and principles. You'll also discover the Scrum framework and the benefits it can bring to your Dynamics 365 or Power Platform project.
What you will learn on this course
In about an hour, the Agile Foundations for Microsoft Business Applications course, will help you understand agile software development, and the basics and benefits of the Scrum framework in six high-quality videos, with captions, transcripts and quizzes.
Why I use Scrum to implement Microsoft Business Applications
Learn how I got started with Scrum on a Dynamics CRM project in 2008 after the Analysis phase nearly ended in disaster when we tried using SureStep.
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The Fallacy of Requirements
An exploration of the challenges of capturing requirements faithfully, accurately and completely, and what happened to my client when they stopped trying to specify all the users' requirements upfront.
Agile Primer
A brief history of agile software development since 1990, and an introduction to the Agile Manifesto, its founders, values and principles.
The Scrum framework
Scrum is the most popular agile software development framework and ideal for being applied to Microsoft Business Applications projects. Learn about the two main Scrum certification bodies and the basics of the Scrum framework.
Benefits of Scrum
Discover the top ten benefits of Scrum for Microsoft Business Applications projects that my clients and my teams have experienced for the past 10 years.
How to Learn Scrum
I share my recommendations on which Scrum certification path is most suitable for Microsoft Business Applications professionals, how to learn Scrum, and achieve your certification.
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Neil Benson
Welcome to Customery. My mission is to help everyone use the Scrum framework to successfully implement Microsoft Business Applications. That’s why I created the Scrum for Microsoft Business Apps course, as well as my blog and podcast.
I started using the Scrum framework to implement Microsoft Dynamics CRM in 2008. In fact, the case study of my first project is one of the lessons in the course. I’ve been working with CRM systems for over 20 years and implementing them for the past 16 years.
I took my Scrum Alliance Certified ScrumMaster training with Mike Cohn and I’m a Scrum.org certified Professional Scrum Master and Professional Product Owner too.
I love pitching, envisioning and delivering agile Microsoft Business Applications projects that provide amazing results for my customers. And amazing experiences for their users and their customers.
As well as running consulting practices for a national firm in the US and a global professional services firm, I’ve started and sold a Microsoft hosting and consulting company. I’ve also spent over ten years as an independent consultant leading Scrum teams delivering successful CRM outcomes.
Microsoft has given me a Most Valuable Professional (MVP) award each year since 2010 for my thought-leadership in the Microsoft Business Applications community. I’ve organised and spoken at numerous Microsoft conferences and user groups in person and online.
I grew up in Belfast and I've lived in Edinburgh, London and Los Angeles. So now you know where my messed-up accent comes from. Today, I live in Brisbane, Australia, with my family who help me build LEGO models for Customery. And if I wasn't delivering Business Applications with Scrum, I'd love to be a pizzaiolo with my own pizzeria.
Reviews
5
Top Rated
Great Overview
For anyone wanting to get a better understand of agile foundations - I recommend this course.
Straight to the point!
Very MS Bss Apps centric. I like it. Looking forward to learning more and getting a potential certification in the near future. Thanks Neill
Great Content!!
Awesome intro to agile and scrum, with fun and crisp ways
Ali Rizvi
Looking forward to the next scrum course.
Perfect Introduction
Great course for anyone looking for an introductory session. Informative and engaging.
Very helpful introduction!
Enjoyed this class!
Amazing if you are getting started on your Agile journey.
I knew the basics when it came to agile but applying it to the Microsoft Business Applications products is very new for me. This course is a great start and intro for people looking to gain experience in a easy and informative manner. Neil's course provided me with the basics knowledge to get on the ground for our clients and get sprinting.
Really enjoyed the intro course
Great insight about the key high level benefits and functions of Scrum, really liked Neil's approach and methods for explaining the details
Thanks for the Refresher!
Hi Neil, thank you for the refresher in scrum. I'd completed the scrum master course a few years back, but it was great to be reminded about all the goodness of successful project delivery when applying scrum and agile principles. Lot's of great take away points! Thank you.
Great course
The presentation is simply superb.
great introduction course
thanks Neil for your great work! :)
Great start!
A good opportunity to learn more about agile methods and how you can utilize Scrum within your MS Business Applications projects (or products in Scrummish language ;-) ) Registered already to the next course! Highly recommended!
Fantastic Idea!
I wholeheartedly agree with your approach. Traditional project methodologies just dont work for software implementation/configuration projects for products such as MS Dynamics, CRM, Power BI, etc
Great intro!
Looking forward to the Scrum fo MSFT Business Apps course!
Great intro for a beginner like me
Neil's awesome vibe helped me understand and tackle this course more easily
Good start
Gave a good overall view to beginners and potential changing the strategy
This is amazing
Thanks for sharing the knowledge Neil, it’s super helpful
Great introduction to Agile and Scrum
It's a good and easy course to go through. Well structured concepts. Thank you for your contribution to community.
Perfect starting point!
This mini-course has been the perfect starting point for me in order to take the Scrum for Microsoft Business Apps course and then pursue the PSM 1 certificate.
Nice foundation course
Very nicely explained the Scrum concept
Involving, educational and fun
The course is well structured and it’s clear that Neil talks from experience. Well presented, the use of Lego is inspiring and fun. Highly recommended.
Great introduction to the world of Agile and Scrum
Thanks Neil for a great course. I have worked on the edges of a couple of projects delivered with an agile methodology, but your course gave me a greater understanding. Microsoft Business Applications are made to be delivered with this mindset: Value-adding solutions delivered quickly with greater collaboration.
Very Good!!!
Excellent Course. Very didactive and entertaining. Highly recommended.
Great Introduction to Agile and SCRUM
A very targeted and well constructed introduction to Agile and SCRUM. In a very short time you have a good understanding of the core concepts.
Outstanding
Very useful training! Concepts and principles very clear.
Lean and powerfull
The course itself in line with the agile principles, provides the opportunity to grab the knowledge in a short time.
Very nice introduction course
Thanks for your involvement for the community. You released a very nice introduction course with major point to take into account for our projects. I definitely want to know more about you agile vision
Primer course for Agile and Scrum
Precise,clear and well structured course for beginners
Inspiring introduction
Thank you Neil for this introduction to scrum. It is a really easy to follow course with a lot of insights and real life examples. I recommend it to anyone wanting to implement projects in a better way.
Extremely Great Content
Thank you for such a wonderful content.. This give me fair insight about scrum and way to incorporate in our project.
Great Introductory course
It’s a excellent introduction to the Agile and Scrum world!
Inspirational introduction
Thank you for sharing this inspirational introduction to Scrum and the benefits of using it with Microsoft Biz Apps. Well structured, simple to follow and great mix of visuals.
Great learning course
It's a well developed and easy to understand course. Very helpful to gain knowledge about agile and scrum.
Simple and Real
Thank you Neil. Your presentation and contents are superb.
Brilliant intro to scrum course
Great course and brilliantly presented. Easy to understand and follow. Would highly recommend it.
Simple and easy to understand with great visuals
The lessons were very easy to understand. I liked the use of legos to illustrate the topics in discussion
Excellent introduction to SCRUM methodology and it's benefits to MS Business App projects
This is a very well constructed introduction to SCRUM methodology in relations to Microsoft Business Applications, easy to digest and informative! I look forward to taking another course with you very soon!
Great Course Very Insightful
Thank you Neil, this is a very simple and easy to understand course. Loved the presentation!
Great Explanation
Very informative overview and explanation. Thank you)
Great intro and information to use in explaining the key principles
Thank you Neil for the course - I needed a refresher piece that was quick and accessible - your course certainly did fit the bill. Great information to use in discussions with my Board and Exec in the delicate art of bringing them along an agile delivery journey when they are heavily entrenched in waterfall and traditional processes!
New path
Thank you Neil. Pretty much useful information. You opened my eyes to new ways to do things. Work fast work smart!
Great course!
Nice and simple structure of the course provided a good introduction to agile and scrum methods.
Realy interesting course
simplified and easy to understand, it covers the fondamentals of agile for business apps
Great Insights
Thanks, Neil for putting the course and well presented!
Great presentation and explanation
Thank you Neil for this course. Fantastic presentation and explanation! I loved the LEGOs!
Keeping it simple and at the same time informative!
I appreciate the way the presentation of the entire course was done. Very simple to follow and at the same time getting all the information needed to understand Agile and SCRUM at a high level. Thanks Neil!
Informative Course
The course was simple and informative.
Great overview/refresher
Thank you for putting this together. Well worth my time.
The best Overview for Scrum
Thanks, awsome exposure to Scrum
Very good Introduction Course
Its nice course with real world project scenario. Good Work!
Fantastic overview course
Thanks Neil for putting this thorough course together. It comes to life when you’ve related concepts to real life project scenarios. Thanks again
Very Nice Explanation
Concepts have been explained very well
Very Good Overview
Great exposure to Scrum
Very insightful and informative sessions
Thanks Neil for providing great content and very helpful resources on Scrum.
Recommend!!!
I really enjoyed doing this course.The course is very well structured with details and scenarios that makes understanding the subject a lot easier. And I really loved the LEGO cast!!! :)
Very Informative
I am happy to be part of this activity who participated in lock-down due to COVID-19 and didn't anticipate that this will be such a wonderful course to attend. Thanks Neil. Cheers to CUSTOMERY !!!
Interesting and funny ^^
Very clear and interesting course and funny at the same time with the lego illustrating the exemples , thank you Neil !!
Cool
Very good introduction to the subject
Perfect Learning
What a easy way to convey the topics and make me fond of learning the easy way
Relevant, informative & simple
What a lovely course taster Neil! Awesome content. Appreciate your sharing of experiences.
Really Recommended for any Business apps consultants
Clear and Well Explained.
Excellent introduction to Agile and Scrum
Great foundations course, very helpful!
Great introduction
The course was very helpful and informative.
Excellent information, very exciting way to introduce one to Scrum.
Beautifully explained and demonstrated... I liked the examples provided and i was able to link it with my current Projects.Thanks
Great overview of the foundations, would definitely recommend the course
Great overview of the foundations, would definitely recommend the course
Very good introduction to the subject
Recommended for a first view of the subject
Love it
I love your passion for Scrum and Business Apps Neil. A match made in heaven to be sure. :)
Very Informative Introduction
Excellent course and a wonderful introduction to Scrum.
Excellent introduction to scrum
Thanks to Neil for a fun, enthusiastic and useful introduction to scrum. Recommended for anyone in IT or not.
Excellent sequence of explanation
Wonderful explanation of Agile and Scrum. More with pictures rather than words which is easy to understand.
Great Introduction to Scrum Framework
I have heard of the word Scrum and Agile but never looked into it much before this video. Neil is passionate about Scrum and does a fantastic job explaining what it is. I loved the way he used Legos to explain this and it makes total sense. Thank you for making this video available for everyone for free.
Elaboration at its best
This is wonderful explanation using some very easy-going terminologies though touching the core concepts. I am privileged to be part of this activity who participated and didn't anticipate that this will be such a wonderful course to attend.
Great introduction to Agile and Scrum
Gert
Great short and practical
Great resources to have a fresh and updated view to implement MS Business Solutions!!!
Very Informative
This is an excellent course to cover basic knowledge about agile/scrum project management. Thank you Neil!
Great introduction to Scrum
This short course is great for anyone that is new to Scrum and wants to know how it can be used to implement Microsoft Business Applications. Neil explains everything really well and I love the use of LEGO characters which brings a fun element to the course. Thanks Neil.
Agile Ready
Scrum explained in the most accessible and encouraging way. How is this brilliant course free? Why aren't we all doing this? Thank-you, Neil.
Good Intro of Scrum
Very Informative.
Valuable information why use SCRUM to implement Dynamics 365
Session was well outlined how Scrum Framework adds benefits to Customer and the development team.
Great overview and refresher course
The Foundation course is a great overview for those new to Agile/Scrum outlining the basic principles. Neil's crisp and clear explanation combined with his personal experience and real life examples, makes it easy and fun to digest.
Nice overview
Nice and quick overview
Nice
A very nice introduction to scrum/agile subject. The presentation is nice to follow and well explained.
Great session
Short and quick description
Excellent starter kit content
Course is a very good foundation for layman (including customer, developers, managers etc) who are starting their Agile journey.
Agile & Scrum introduction
Good information on scrum.
Perfect mix of why and how
I've come to the Customery Academy because our project management team is in shambles. In name, it's an Agile shop, but in practice, it's a woeful mish-mash of the waterfall method and the whim of the lead PM. I'm familiar with Neil and his training style from CRMUG. I'm encouraged after taking this introduction to be the trailblazer in our company. Thanks for this course to build my confidence while covering the basics of the Scrum framework and methodology.
Great refresher
Course could be used a refresher. It's crisp and clear. Great work. Happy Sprinting!
Scrum
session was very fruitful for me.
Good Intro to Agile and Scrum
Very Good Content and Character Examples Are Is Very Innovative
Excellent introduction to Agile and Scrum fundamentals
It was really an awesome introductory course for agile development and great knowledge sharing for scrum history its evolution and in last, the certification details. I loved the course content. As a beginner, after joining this course I am now able to understand its evolution, manifesto, important keywords, terminologies, benefits, main principles and a little more about how to proceed for scrum certification in the future. Many Thanks to Neil Benson.
Superb contents and superb way to deliver the Agile Foundation information
Very happy to go through this Agile Foundation mini course. Neil has briefed the Agile Foundation information in a superb way that a layman can also understand very easily. Kudos Neil and Customery Team.
Fast intro to why Scrum and Agile is essential for Dynamics 365 development
A great refresher course to keep me on the path! Thanks.
An Intro to Agile that makes sense
Content is very relevant to new and experienced Dynamics 365 practicioners
A great introduction to Agile!
Superb introduction by Neil to Agile techniques and justification for why you should be using them. Great for both the seasoned and the new.
excellent introduction to SCRUM and Agile
The course served as an excellent refresher to my existing knowledge of SCRUM and validated my belief that SCRUM and Agile methodologies can and should be used when developing Microsoft CRM Business Application projects. Thank you so much Neil for putting this together
Scrum
It's very informative.
Great source to understand the Agile approach
This course really helped me strengthen my knowledge around Agile methodologies and how I can be part of an Agile team implementing Microsoft Business Applications. I highly recommend it to anyone who is currently working or going to work in an Agile environment.
Great Agile Refresher
Even though, I work in the Agile software development area during my profession daily job, it was great to get a refresher again in Scrum/Agile framework. I personally liked the Fallacy of the requirements process video. Really like the course. Thanks.
very informative
Really like the course, very informative !
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