Agile Foundations
for Microsoft Business Applications

Learn about agile software development and discover the benefits of Scrum 
for implementing Microsoft Dynamics 365, PowerApps, PowerBI and Flow.

Can your business applications team become more agile?

The Agile Foundations for Microsoft Business Apps course is ideal if you are interesting in learning about agile software development and how business apps projects can benefit from an agile approach.

After taking this course, you'll understand the history of agile software development, and it's values and principles. You'll also discover the Scrum framework and the benefits it can bring to your Dynamics 365, PowerApps, PowerBI or Flow project.

What you will learn on this course

In about an hour, the Agile Foundations for Microsoft Business Applications course, will help you understand agile software development, and the basics and benefits of the Scrum framework in six high-quality videos, with captions, transcripts and quizzes.

Why I use Scrum to implement Microsoft Business Applications

Learn how I got started with Scrum on a Dynamics CRM project in 2008 after the Analysis phase nearly ended in disaster when we tried using SureStep.

The Fallacy of Requirements

An exploration of the challenges of capturing requirements faithfully, accurately and completely, and what happened to my client when they stopped trying to specify all the users' requirements upfront.

Agile Primer

A brief history of agile software development since 1990, and an introduction to the Agile Manifesto, its founders, values and principles.

The Scrum framework

Scrum is the most popular agile software development framework and ideal for being applied to Microsoft Business Applications projects. Learn about the two main Scrum certification bodies and the basics of the Scrum framework.

Benefits of Scrum

Discover the top ten benefits of Scrum for Microsoft Business Applications projects that my clients and my teams have experienced for the past 10 years.

How to Learn Scrum

I share my recommendations on which Scrum certification path is most suitable for Microsoft Business Applications professionals, how to learn Scrum, and achieve your certification.

Neil Benson

Welcome to Customery. My mission is to help everyone use the Scrum framework to successfully implement Microsoft Business Applications. That’s why I created the Scrum for Microsoft Business Apps course, as well as my blog and podcast.

I started using the Scrum framework to implement Microsoft Dynamics CRM in 2008. In fact, the case study of my first project is one of the lessons in the course. I’ve been working with CRM systems for over 20 years and implementing them for the past 16 years.

I took my Scrum Alliance Certified ScrumMaster training with Mike Cohn and I’m a Scrum.org certified Professional Scrum Master and Professional Product Owner too.

I love pitching, envisioning and delivering agile Microsoft Business Applications projects that provide amazing results for my customers. And amazing experiences for their users and their customers.

As well as running consulting practices for a national firm in the US and a global professional services firm, I’ve started and sold a Microsoft hosting and consulting company. I’ve also spent over ten years as an independent consultant leading Scrum teams delivering successful CRM outcomes.

Microsoft has given me a Most Valuable Professional (MVP) award each year since 2010 for my thought-leadership in the Microsoft Business Applications community. I’ve organised and spoken at numerous Microsoft conferences and user groups in person and online.

I grew up in Belfast and I've lived in Edinburgh, London and Los Angeles. So now you know where my messed-up accent comes from. Today, I live in Brisbane, Australia, with my family who help me build LEGO models for Customery. And if I wasn't delivering Business Applications with Scrum, I'd love to be a pizzaiolo with my own pizzeria.

Brian Illand

Microsoft Practice Lead

An excellent course - one to give your customers if they still have a waterfall-style, fixed-price / fixed-scope mentality that isn't working. What makes this course superb are the simple but practical real-world tips that make it easy for everyone to understand.